Is your ecommerce free of the most common sale-killers?
It takes at least several decisions to go from the homepage, through the product page, to the checkout... and only one to leave the website and never come back.
It’s also the easiest decision to make by a customer.
Here are 5 most common UX factors, that efficiently help your customers make the decision to leave your store.
01
Unintuitive or cluttered navigation with inconsistent product categories, filters or tags.
02
Unclear and unattractive marketing communication that is not focused on the values for the customer.
03
Bad layout structure and hierarchy with less important elements being in front of more important ones.
04
Technical issues like website speed, not working buttons or no feedback.
05
Weakly designed elements, not aligned with best practices in terms of readability or attention focus.
Discover, Fix, Grow
While others only focus on finishing a project, we are just getting started once the product has been deployed.
Yes, your customers visits are fragile. They’re also more and more expensive to acquire.
That’s why you have to make you Ecommerce antifragile. To make your traffic as cost-efficient as possible in order to make more sales, build better loyalty and reduce the costs.
You can achieve this with UX Review - valuable, experience-based suggestions from UX Expert - ready for instant implementation.
It will easily enable you to get:
Higher conversion rate
Higher average order value
Less abandoned carts
Higher returning customer rate
Lower customer acquisition cost
Lower advertising cost
Higher ROI of your future campaigns
Who will benefit the most from UX Review?
While others only focus on finishing a project, we are just getting started once the product has been deployed.
First of all, it’s designed for Ecommerce.
And while there aren’t any hard reasons to exclude any specific online shops, UX Review is best for:
Ecommerce, that want a brief but valuable Audit to get first insights to start working on their conversion rate without big commitment
Ecommerce, that implemented recently some changes and need a double-check to make sure that new functions are aligned with customer journey
Ecommerce, that have high sales volume and need quick actions while doing some more in-depth changes in the background
Ecommerce, that never thought about User Experience and want to know more the area better before they engage more strongly in conversion rate optimization process
Ready for a quick UX win?
In personal productivity, quick wins keep us energized and motivated. An opportunity to check off more tasks gives us the feeling of progress that makes us more potent.
Same rule applies in online sales and marketing, where quick, even small wins, can fuel your optimization progress and give you the momentum your business need.
In both those areas, quick wins are crucial for achieving long-term goals and can be an igniter for positive changes in your business. It’s also important for high-volume Ecommerce businesses, where even small, but quick changes have noticeable impact on revenue.
We proudly observe the transformations our clients go through
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Your UX Audit report made my day. Amazing job! You covered all the aspects I had doubts about and all your comments are very refreshing for me. We are currently working on the value proposition and the report nicely covered this and showed me very clearly what questions we should ask ourselves. Overall the thoroughness of this report makes me feel that I got at least 2x more than I expected. Hats off to you and thank you very much for the great work and all the recommendations. As for me - this is absolutely the best and most useful UX report I have worked with.
Mariusz Marcak
Head of Marketing Pagepro.co
As a person who has worked with UX and UI for many years, I can recommend the services of Uxtivity as a company that performs useful audits, supporting the effectiveness of my Clients' internet projects. Recommendations for improvement are based on practical examples and clear guidelines for implementation. I recommend it to any company that wants to make sure that their digital project meets the needs of its users.
Dawid Witych
Owner and CEO Webmetro
For the first time, I encountered such a comprehensive approach to the website building process. Our collaboration began with solid strategic thinking about what our product is, who buys it, what our customers needs are and what gets in their way. It was great that the whole team participated in this, and I have the impression that thanks to this, at further stages of the project, everyone was "on the same page" and there was no need to explain basic matters from scratch.
Włodzimierz Ziółkowski
Co-Founder braciaziolkowscy.pl
I can describe Uxtivity in one word, professionalism! The team is managed very well and organized, which led to the successful completion of our project. Both timely project execution and flexibility with development work are elements with which I can highly recommend cooperation with Uxtivity.
Tomasz Jurgielewicz
Head of Security Development Lukardi S.A.
I have been cooperating with Uxtivity, since 2016. Uxtivity is my right-hand man when it comes to modern online marketing. The scope of cooperation is vast - it ranges from technical issues to marketing or planning so we can deliver added value to our clients. The result of the cooperation is valuable content delivered to our recipients, packaged in the latest technology. Clients appreciate this and can see the difference. Openness, assistance, and sharing of vast knowledge are only a few of the valuable features of cooperation. I highly recommend that you collaborate with Uxtivity.
Józef Baar
Product Manager Deck-Dry Polska sp. z o.o.
I worked with Uxtivity on the rebranding of the PROMAC Property Management company, as well as the subsequent development of the website. Their work was always very well received and quickly became integral to the brand’s character. Over the years, Uxtivity has become our partner of choice and a trusted advisor to the company. Their dedication ensures quality results that any company will benefit from.
Maciej Łosiński
What are your options?
UX Review works differently than a “standard” UX Audits. Both are a good choince in specific context.
Complete and robust analysis covering dozens of metrics to start the process of optimization
Delivered in 2 to 3 weeks
3 to 4 different analysis methods
Make sure that your customer journey is seamless
Homepage
First section / Hero Section
Navigation
Content
Category page
Depth of navigation
Filtering and sorting options
Product card
Product page
Visuals
Content
Price and motivators
Cart & Checkout
Pricing info
Order conditions
Forms and feedback
Thank-you page
Content
What’s your competitive edge?
Is it the product you sell? Pricing? Logistics? That was the case for most vendors up until a couple of years ago. Today, Ecommerce businesses no longer compete with just those factors.
Capgemini Digital Transformation Institute shared one of the greatest insights about digital marketing ever. In their research, they found out that “81% of consumers are willing to pay for a better experience”.
Case studies confirm that’s the reality we live in. In a high-profile example described in “Web Form Design” book, UX research followed by one simple change in register form increased the Ecommerce revenue by $300 million.
You may have a high-quality product, attractive pricing, and efficient logistics. But without good UX, your business is at risk of being beaten in online sales anyway.
Get the UX Review for Ecommerce and start growing your online sales in just 72 hours.
Start building strong competitive advantage and enhance overall business health with User Experience.
We are a Digital Agency that creates human-focused Digital Products which drive results to help goal-oriented Companies better communicate with their Clients.
