UX Audit for Ecommerce

Start the optimization process that leads to more sales.

How to have a digital product that delivers customers and revenue, instead of constant frustrations?

Trusted by over 40 Brands in US and Europe:

Who and when will
benefit most from UX Audit?

When your ecommerce isn't selling, or is selling too little, so you want to increase conversion rate and look for bottlenecks to better monetize your existing traffic.

When you are a B2B company, and you don't know whether your website achieves business goals and you want to change it to fulfill a specific role in your business processes.

When you have a mobile or web application, ecommerce or website and you want to check it for UX and usability before publishing or investing in its further development.

W Twojej głowie pojawiają się te pytania?

"Czy współpracowaliście już z firmami z mojej branży?"

Dobry lekarz nie musi chorować na twoją chorobę, by wiedzieć, jak Cię z niej wyleczyć. Dlatego nie musimy znać się na technikaliach twojego biznesu, by wejść w buty klienta i myśleć i zachowywać się dokładnie tak, jak on. Robiliśmy to już setki razy, dlatego potrafimy szybko rozszyfrować miejsca na stronie, w których użytkownicy potrzebują pomocy. Kiedyś musiałeś robić ankiety, dziś nasza metodologia pozwala patrząc na to w co Twoi klienci klikają, jak scrollują ekran, poruszają myszką wychwycić miejsca na stronie, które notorycznie przepalają Twoje pieniądze.

“Skąd wiecie, że wasze porady są właściwe?”

Ze statystyk. Przez ostatnie lata wykonaliśmy mnóstwo testów. Odkryliśmy krótsze drogi do większych i szybszych wzrostów. A te odkryte ponadczasowe strategie i taktyki tworzenia stron internetowych, wciąż zdobywają zamówienia dla naszych klientów. To wiedza, której na próżno szukać w Internecie, bo doświadczenie to najlepszy nauczyciel.

Jesteśmy agencją skupioną na efekcie biznesowym klienta. To znaczy, że każdy nasz wysiłek, każdą czynność w Audycie UX zaczynamy od pytania: “czy to pozwoli naszemu klientowi zwiększyć liczbę wartościowych leadów, zapisów z formularza, zamówień, rozmów z handlowcem?”. Musimy to robić dobrze, bo od tego zależy, jak długo utrzymamy się w branży.

"A co, jeśli audyt wykaże, że trzeba robić stronę od nowa?"

Jeśli od samego początku widzimy, że witryna nie nadaje się do poprawek, nie będziemy robić audytu. Zaproponujemy Ci zbudowanie nowej strony.

Start the optimization process that leads to more sales

It used to be enough for one developer to build a website. Today, it’s standard to have specialists from multiple marketing disciplines working on your site.

That's why we've spent the last eight years finding highly paid online marketing specialists to focus on what they do best.

You can see how much more effective your website can be by working with an agency tailored to your expectations.

An agency that delivers results because it really knows what it's doing, works well with clients, and operates autonomously. Unless you'd rather continue being a guinea pig for other agencies or freelancers?

What does a UX Audit cover?

A complete UX analysis conducted by experienced UX experts, marketers, and copywriters who have spent thousands of hours creating and optimizing digital products.

A heuristic analysis covering over 40 specially chosen metrics that make up a proprietary research method in our 5D methodology.

A cognitive walkthrough study in which a UX expert replicates user behavior in search of bottlenecks on the road to conversion.

Proprietary 5D methodology that, based on years of experience, identifies the most important areas that affect the marketing and sales effectiveness of your website, store or application.

A clear scoring system divided into 5 areas that provide an overview of the general state of the product. This feature lets you set priorities for suggested improvements..

Copywriting analysis that verifies to what extent the content on the website meets proven marketing and sales practices. It provides clear information on which text elements need improvement.

Traffic analysis based on Google Analytics, which confirms bottlenecks on a macro scale of the entire site traffic and identifies additional research hypotheses to verify.

Traffic analysis based on Hotjar, which shows even those patterns of customer behavior that they themselves are not aware of.

A proprietary report in Notion tool designed for the fastest implementation of audit recommendations. Instead of bragging about how many PDF pages you get, we prefer to know that you will be able to plan and implement the first improvements within an hour of receiving the report.

Specific recommendations with examples and implementation guidelines that you can communicate directly to your developer.

A short video guiding through the report so that you can quickly become familiar with the recommendations and implement them, and know what to pay attention to.

An hour-long walk-through meeting with the main authors of the Audit to discuss doubts and optimization methods.

Description of our methodology and evaluation criteria (for those interested). You don't have to know this, but we show it so that you know where our conclusions come from.

We have a proven track record affirmed by our client feedback.

Uxtivity offered us fresh ways to look at our CRO issues and provided an outstanding review of our site and the challenges he and his team were seeing.

It was a HUGE eye-opener for us as a company and has helped us to improve since the moment we started speaking with the Uxtivity Team.

Tim Stolkey

Ecommerce Director
SEE Eyewear

Uxtivity performs useful audits, supporting the effectiveness of my Clients' internet projects.

Recommendations for improvement are based on practical examples and clear guidelines for implementation. I recommend it to any company that wants to make sure that their digital project meets the needs of its users.

David Witych

Owner & CEO
Webmetro

Your UX Audit covered all the aspects I had doubts about and all your comments are very refreshing for me. Overall the thoroughness of this report makes me feel that I got at least 2x more than I expected.

As for me - this is absolutely the best and most useful UX report I have worked with.

Marius Marcak

Head of Marketing
Pagepro.co

UX Audit that we received was extremely effective. The recommendations provided were precise and tailored to our needs.

Implementing them has resulted in a significant increase in inquiries, which had a direct impact on our results.

Bartholomew Przybyłko

CEO
Cell-Tech®

For the first time, I encountered such a comprehensive approach to the website building process.

Our collaboration began with solid strategic thinking about what our product is, who buys it, what our customers needs are and what gets in their way.

Włodzimierz Ziółkowski

Co-Founder
Bracia Ziółkowscy

I honestly recommend the UX workshop and Product Strategy by Uxtivity.

The product has brought significant value to our decision-making process. Particularly valuable in our case was the flexibility in shaping the final material and taking into account aspects from various domains, not just technical ones.

Wojciech Koczorowski

Founder
loteria.org.pl

Do these questions pop up in your head?

"Have you already worked with companies in my industry?"

A good doctor doesn't need to be sick with a disease to know how to cure it. Therefore, we don't need to know the technicalities of your business to step into your customer's shoes to think and behave exactly like him. We've done this hundreds of times before, so we can quickly decipher the places on the site where users need help. You used to have to do surveys; today, our methodology allows you to look at what your customers click on and how they scroll the screen and move the mouse to catch the places on the site that are notoriously burning through your money.

"How do you know your advice is right?"

From statistics, we've done a lot of testing over the last few years. We've discovered shorter paths to bigger and faster sales. Our strategies and tactics for creating websites continue to win orders for our clients. It's knowledge you can’t get via a Google search because experience is the best teacher.

We are an agency focused on a client's business results. We start every facet of a UX Audit with the question: Will this allow our client to increase their numbers in valuable leads, form signups, orders or conversations with the merchant?". We must do it right because it determines how long we will stay in business.

"What if the audit shows the site needs to be built from scratch?"

If we see from the beginning that the site is not suitable for improvement, we will not do an audit. We will suggest you build a new site.

Can you afford to have your site notoriously losing visitors and money?

Let's face it, you don't need to know anything about Internet marketing to know that it's not doing its job. Contact us and see how we can help you.

In conclusion, you get a complete product. Regardless of whether you decide to work with us after the audit, we will equip you with all the information you need to make the site yourself or with another agency.

Can you afford your website to lose visitors and money?

Book a free call, write or call us. We will check how we can help you create or improve a digital product that will give real business results.

Book a free call

+48 609 796 789

hello@uxtivity.com

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